Delivery Information

  

General Information

All orders are shipped out within 3/5 days upon receipt of the payments and subject to stock availability. We use mostly Royal Mail Services for our shipments. 

Our website currently only allows you to select various shipping methods to addresses within the United Kingdom and to see the different rates of shipping when deciding on which one you want to select before completing your order.

The World Federation is not liable for orders that are returned to us due to incorrect delivery address. In such cases, there will be an additional postage charge for re-delivery. Failure to enter correct billing and shipping information when placing an order may result in delays in processing your order. 

We will notify you when the orders/items have been dispatched to you. 

We will not process an order if its weight exceeds 20Kg. In the unlikely event of this occurring, you will be asked to contact us so we can supply you with an individual shipping quote.

Please note that orders sent via Royal Mail First or Second Class (standard or Signed-for delivery) cannot be considered lost until after 15 working days of posting. Therefore, we are unable to re-ship lost or delayed orders sent by the aforementioned Royal Mail services until 15 working days AFTER order shipping. 

If you require your order urgently by a quicker service, please get in touch with us by email at  https://www.wfshop.org/index.php?route=information/contact.
We will look out for the couriers to get you the best services and delivery rates. 

When we make use of courier service for bulky items it will be a 'business hours' service. Unfortunately, this means we cannot specify a morning or afternoon delivery slot. 

 

UK Orders:

Our normal maximum shipping charge is up to £9.95 second class delivery for the customers in the UK only.
Approximate delivery time: 3-6 Working days excluding bank holidays and weekends.

 

International (Non-UK Orders):

For overseas customers, we make use of standard Royal Mail Airmail services for shipping of products. We are unable to provide you with the tracking status of your order or its progress through their network. There is no tracking facility for this service. The delivery time is 12 to 18 days. However, for bulk orders, we are more than happy to supply individual shipping quotations to our overseas customers. Let us know which product(s) you are interested in and your full physical address and we'll shop around for the most competitive and quick delivery shipping rates for your order. Due to the on-going Pandemic there could be delivery delays in the destination country depending on local lockdown restrictions.


Approximate delivery times:

Europe: 7-14 Working days excluding bank holidays and weekends.
Worldwide: 12-18 Working days excluding bank holidays and weekends.

 

 Free Shipping (UK Only) Conditions:

Offer applies to orders having a value of £200 or over.
Offer applies to standard UK deliveries only, and not overseas shipping service.
Offer only applies to single orders not multiple small orders to the same address. 


Collection from the Store

Collection of the orders from our main offices is not available at present until further notice